ILM by City & Guilds · 8725-515Mandatory unit

Unit 515: Leading innovation and change

This unit provides learners with the essential knowledge and skills to lead innovation and manage change effectively within their organisations. In constantly changing market conditions, organisations increasingly need to foster innovation in order to adapt, drive growth and remain competitive. On completion of this unit, they will understand the need for an organisational culture of curiosity and creativity and be able to encourage, champion and implement innovative systems and processes to drive and embed positive change in the workplace.

In short

Unit 515 Leading innovation and change is a 6-credit optional Level 5 unit combining innovation and change management. LO3 is demanding: assess opportunities, justify improvements, apply techniques to generate options, evaluate feasibility, then create, implement and monitor a change management plan.

Level

RQF Level 5

Credit value

6 credits

Guided learning

25 hrs

Assessment criteria

13 criteria

Learning outcomes and assessment criteria

To achieve unit 515 your portfolio must evidence every assessment criterion below. There is no exam and no written assignment — you demonstrate each criterion using evidence from your own work.

Learning outcome 1

Understand the principles of organisational innovation

  • 1.1

    Define the principles that underpin organisational innovation referring to theory and/or models

    Evidence requirement: Evidence must include at least one relevant theory and/or model.

    What this covers: Relevant theory and models may include but are not limited to; the ISO Innovation Management Standard 56001 eight principle framework OECD’s Oslo Manual; Peter Drucker’s opportunities and principles for innovation; Disruptive Innovation Theory; Clayton Christensen 1997 and the work of Gary Hamel.

  • 1.2

    Discuss how the principles influence innovation practices in different organisational settings

    Evidence requirement: Different organisational settings – may refer to but is not limited to organisation type, size, location.

  • 1.3

    Explain the conditions that underpin organisational innovation

  • 1.4

    Evaluate key risks and ethical considerations involved in applying organisational innovation in own work setting

Learning outcome 2

Understand the principles of organisational change management

  • 2.1

    Define the principles that underpin effective change management

    Evidence requirement: Evidence must include at least two different change management models, at least one of which must relate to organisational, rather than personal/individual change.

  • 2.2

    Evaluate potential barriers to change

Learning outcome 3

Be able to lead and manage innovation and change within an organisation

  • 3.1

    Assess opportunities for innovation and improvement in own organisation

  • 3.2

    Justify improvements identified, in the context of organisational objectives

    Evidence requirement: Evidence must include at least one improvement.

    What this covers: Organisational objectives: strategic and operational.

  • 3.3

    Apply techniques to contribute to innovative options to deliver improvements

    Evidence requirement: Evidence must include at least one technique from the following SCAMPER, brainstorming, analogical thinking.

  • 3.4

    Evaluate proposed options to determine feasibility and viability

    Evidence requirement: Evidence for the proposals must include: • examination of organisational data • consideration of expertise and judgement of expert practitioners (internal and/or external to the organisation) • reference to literature and • research and consider a range of internal and external stakeholder opinion.

  • 3.5

    Create a change management plan

    Evidence requirement: Evidence of the change management plan must show it has been designed to meet stakeholders’ expectations and include key milestones for monitoring.

    What this covers: Evidence for this learning outcome may be generated from a previously agreed change requirement.

  • 3.6

    Implement a change management plan

    Evidence requirement: Implementation could either be in the process of implementation or fully implemented.

    What this covers: Evidence for this learning outcome may be generated from a previously agreed change requirement.

  • 3.7

    Monitor progress against agreed targets

    Evidence requirement: The evidence generated should be either a report or a presentation.

    What this covers: Evidence for this learning outcome may be generated from a previously agreed change requirement.

How to approach unit 515

Written by our assessment team: what the criteria mean in practice, the evidence that works, and where learners get caught out.

What this unit is really about

Unit 515 is two subjects in one unit, and the practical outcome is the largest at Level 5: LO3 has seven criteria running from assessing opportunities all the way to monitoring progress against agreed targets. You need a real change, implemented, inside your enrolment.

The Level 5 difference from the Level 3 change unit (307) is the innovation half. LO1 asks you to define the principles underpinning organisational innovation referring to theory and/or models, and to evaluate the risks and ethical considerations of applying innovation in your own setting. That is a genuine analytical requirement, not a warm-up.

The evidence that works

Learning outcomeEvidence that works well
LO1 — innovation principlesThe principles with theory or models named, how they play out differently in different organisational settings, the conditions that enable innovation, and an evaluation of the risks and ethical considerations in your own work setting
LO2 — change management principlesThe principles of effective change management, and an evaluation of the barriers to change
LO3 — lead and manageYour opportunity assessment, a justification against organisational objectives, techniques applied to generate options, a feasibility and viability evaluation, the change management plan, evidence of implementing it, and monitoring against agreed targets

Theories worth naming — and using

For innovation: Rogers' diffusion of innovations (the adoption curve, and why early adopters mislead you about the majority), open versus closed innovation, incremental versus radical innovation, the stage-gate model, and design thinking as a practical technique for criterion 3.3. For ambidexterity, the useful idea is that exploiting the current business and exploring the next one need different conditions — which is exactly what criterion 1.3's "conditions that underpin innovation" is pointing at.

For change: Kotter's eight steps for the sequence, Lewin for unfreeze–change–refreeze, ADKAR for the individual level, and the McKinsey 7-S if you need to show the interdependencies. Use one as your plan's structure and reference the others comparatively.

Criterion 1.4 — risks and ethical considerations of innovation in your own setting — is the one that distinguishes strong portfolios. Real considerations: the failure rate innovation implies and who bears it, staff whose roles the innovation removes, using customer or employee data in ways they did not anticipate, safety or regulatory exposure while something is unproven, and the opportunity cost of investing in the new while the current service degrades.

The plan, and the monitoring criterion

Your change management plan (3.5) should carry: the case for change, scope, stakeholder analysis, communication plan, resource and cost, timeline with milestones, risks and mitigations, success targets, and a review point. The targets matter, because criterion 3.7 asks you to monitor progress against agreed targets — without them there is nothing to monitor and the last criterion cannot be met.

For 2.2, evaluate barriers rather than listing them. The barrier is rarely "resistance to change" as a personality trait: it is usually change fatigue after previous initiatives that were announced and abandoned, a genuine loss of status or competence, incentives that still reward the old behaviour, or middle managers who were told to deliver the change without being consulted on it. Naming the specific mechanism in your organisation is the evaluation.

Useful reading

Supporting information for unit 515

Unit aim: This unit provides learners with the essential knowledge and skills to lead innovation and manage change effectively within their organisations. In constantly changing market conditions, organisations increasingly need to foster innovation in order to adapt, drive growth and remain competitive. On completion of this unit, they will understand the need for an organisational culture of curiosity and creativity and be able to encourage, champion and implement innovative systems and processes to drive and embed positive change in the workplace.

Evidencing this unit

All evidence for the skills learning outcomes must be generated in the workplace or a realistic working environment, and must be valid and attributable to you.

  • Workplace documentation and records — team development plans, project implementation reports, meeting agendas and minutes, training materials
  • Video clips, up to a maximum of 15 minutes
  • Projects
  • Reflective accounts, journals and logs
  • Assessment observation
  • Witness testimonies

Where unit 515 counts

This unit sits in the ILM Level 5 Leadership and Management suite (8725) and counts towards the pathways below, from £695.

Frequently asked questions

How does unit 515 differ from Level 3 unit 307?

307 asks you to support a change in your own area. 515 adds innovation — defining its principles with reference to theory, evaluating its risks and ethics — and requires you to create, implement and monitor a change management plan against agreed targets.

What must a change management plan contain?

The case for change, scope, stakeholder analysis, communication plan, resources and cost, milestones, risks and mitigations, success targets and a review point. The targets are essential because criterion 3.7 requires monitoring against agreed targets.

Is unit 515 mandatory?

Yes. Unit 515 is a mandatory unit — every learner on the relevant pathway must complete it.

How is unit 515 assessed?

Assessment is a portfolio of evidence, centre-devised and internally set and marked. There are no exams and no written assignments.

What evidence can I use for unit 515?

All evidence for the skills learning outcomes must be generated in the workplace or a realistic working environment, and must be valid and attributable to you. Workplace documents, projects, reflective accounts, observation records and witness testimonies are all valid sources.

Which qualifications include unit 515?

It counts towards the Level 5 Award, Level 5 Certificate, Level 5 Diploma, Level 5 Extended Diploma.